Faqs
Belvedere
Palace Concerts.
Tickets
How can I book concert tickets?
You can easily book your ticket online in the ticketshop under ‘Tickets’. Select a date, choose the number of tickets, enter your details, accept the Terms and Conditions and Privacy Policy, and select your preferred payment method. Payment is processed securely.
Your payment details are not stored on our website. If you need help with your booking, please feel free to contact us.
What do categories A, B and C mean?
The categories refer to the seating areas for the concert. Categories A, B and C correspond to the front, middle and rear sections of the auditorium respectively.
What should I do if my online booking didn’t go through?
If you encounter a payment error, please double-check your credit card number. If you receive any other error message during the booking process, please contact our team by email at sales@belvedereconcerts.at
How do I get my tickets?
You will receive your ticket digitally as a QR code via email as soon as the payment process has been successfully completed. Please check both your inbox and, if necessary, your spam folder. If you have any questions, please feel free to contact us at sales@belvedereconcerts.at.
How are tickets validated at the entry?
Event
How do I know where I’ll be sitting?
At our concerts, you are free to choose your seat within your selected category. Therefore, please book the category in which you wish to sit; once at the venue, seats are allocated on a ‘first come, first served’ basis.
Is there a dress code?
How long does the event last?
Are dogs or other animals allowed?
Am I allowed to take photos or film during the event?
For copyright reasons, audio, photo and video recordings, as well as any other form of recording, are not permitted during the concert.
You are allowed to take photos or film in the exhibition rooms. Please ensure you do not disturb other visitors. Thank you very much!